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Cloud‑native CCaaS with native connectors to Salesforce, Microsoft Dynamics, and Zendesk; real‑time analytics and AI‑driven routing.
#3 Five9
Enterprise‑grade cloud contact center offering pre‑built integrations for Salesforce, Microsoft Dynamics, HubSpot, and Zoho CRM.
Comprehensive CX platform with bi‑directional sync to Salesforce, Microsoft Dynamics 365, and ServiceNow CRM.
#5 Talkdesk
AI‑powered contact center with native Salesforce, HubSpot, Zendesk, and Freshworks CRM integrations and a robust marketplace.
Omnichannel solution tightly integrated with RingCentral CRM, Salesforce, and Microsoft Dynamics for unified communications.
Cloud contact center with built‑in Salesforce, Zendesk, and Microsoft Dynamics connectors plus advanced analytics.
#8 Zendesk Talk
Voice add‑on for Zendesk Support that syncs call data directly into Zendesk tickets and CRM workflows.
Scalable phone system with native Freshsales CRM integration and two‑way sync for contacts and tickets.
Enterprise contact center with pre‑built integrations for Salesforce, Microsoft Dynamics, and ServiceNow.
AI‑enhanced CCaaS offering seamless integration with Cisco Webex CRM extensions, Salesforce, and Microsoft Dynamics.
#12 Amazon Connect
Self‑service cloud contact center that integrates with Amazon Connect CRM connectors, Salesforce, and custom AWS‑based CRMs.
#13 Twilio Flex
Programmable contact‑center platform with SDKs for deep integration into any CRM, including Salesforce, HubSpot, and Zoho.
Omnichannel solution with native Salesforce, Microsoft Dynamics, and Zendesk integrations plus AI routing.
On‑premise and cloud PBX with built‑in CRM connectors for Salesforce, Zoho, and Microsoft Dynamics.
Hybrid contact‑center platform offering native Salesforce and Microsoft Dynamics integrations and real‑time reporting.
AI‑driven cloud contact center with native Salesforce, HubSpot, and Zendesk integrations and real‑time transcription.
#18 Aircall
Phone system for teams with out‑of‑the‑box integrations for HubSpot, Salesforce, Zoho CRM, and Pipedrive.
Unified communications platform with built‑in CRM sync for Salesforce, Zoho, and Microsoft Dynamics.
Cloud contact center with deep Salesforce and Microsoft Dynamics integrations, focused on AI‑driven engagement.
Feature‑rich CCaaS offering native integrations with Salesforce, Microsoft Dynamics, and SAP CRM.
#22 Aspect Via
Omnichannel contact‑center suite with pre‑built connectors for Salesforce, ServiceNow, and Microsoft Dynamics.
#23 Bright Pattern
Cloud contact center with drag‑and‑drop integration builder; native Salesforce, Zoho, and HubSpot connectors.
#24 CallMiner Eureka
Conversation analytics platform that plugs into most CCaaS and syncs insights directly into Salesforce and Microsoft Dynamics.
#25 LiveAgent
Help‑desk with integrated voice, chat, and email; native Salesforce, Zoho, and HubSpot CRM integrations.
Customer service suite that integrates tightly with Zoho CRM and offers built‑in telephony via PhoneBridge.
Service platform with built‑in calling and ticketing; fully synchronized with HubSpot CRM for a single customer view.
#28 Intercom
Conversational platform with live chat, bots, and voice; integrates directly with Salesforce, HubSpot, and custom CRMs.
#29 Freshchat
Modern messaging solution that syncs conversations to Freshsales CRM and supports omnichannel escalation.
Unified communications suite with native Salesforce, Zoho, and Microsoft Dynamics integrations.
Business phone system with plug‑and‑play integrations for HubSpot, Salesforce, and Zoho CRM.
Customer service platform with built‑in voice and deep CRM unification; integrates with Salesforce and Shopify.
#33 UJET
Mobile‑first contact center with native Salesforce, Zendesk, and ServiceNow integrations.
Advanced CX suite offering AI routing and native integrations for Salesforce, Microsoft Dynamics, and HubSpot.
Scalable CCaaS platform with pre‑built connectors for Salesforce, Microsoft Dynamics, and SAP CRM.
#36 Cognigy.AI
Conversational AI platform that plugs into any contact center and syncs data with Salesforce, HubSpot, and ServiceNow.