Vetted Score
4.6
/ 5.0
Awarded 4.6/5 for its intuitive UI, robust integrations, and reliable cloud infrastructure, though pricing can be steep for small teams.
Key Features
Unified Call Dashboard
Manage inbound, outbound, and missed calls from a single, real‑time interface with call tagging and notes.
Smart Call Routing & IVR
Automatically direct callers to the right agent or department using customizable IVR menus and skill‑based routing.
Integrations & Automation
Seamlessly connect Aircall with CRMs, help desks, and workflow tools to log calls and trigger actions.
Frequently Asked Questions
Yes, Aircall offers a 14‑day free trial with full access to all features, after which a paid subscription is required.
Aircall works via any web browser and has native apps for iOS, Android, macOS, and Windows.
Aircall provides native integrations with major CRMs like Salesforce, HubSpot, and Zoho, plus Zapier for custom connections.
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Specifications
Pricing Model
Starts at $30 per user per month, with higher‑priced tiers offering advanced analytics, automation, and enterprise integrations.
Supported Platforms
Web (browser)iOSAndroidmacOSWindows