Top 30 Live Chat Software

Curated list of the top 30 live chat tools for customer support, sales, and engagement.

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A conversational platform that combines live chat, bots, and a robust CRM to nurture leads and support customers.

Real‑time chat solution (formerly Zopim) tightly integrated with the Zendesk Suite for seamless ticketing.

Feature‑rich web chat with customizable widgets, automation, and powerful analytics for teams of any size.

#5 Drift

Conversational marketing platform that uses live chat and AI bots to qualify leads and book meetings instantly.

Modern messaging software from Freshworks, offering multi‑channel inboxes, AI bots, and in‑app chat.

#7 Tidio

All‑in‑one live chat and chatbot solution with easy integration for e‑commerce platforms like Shopify and WooCommerce.

#8 Crisp

Unified inbox for live chat, email, SMS, and social media, plus a built‑in knowledge base and automation tools.

#9 Olark

Simple live chat widget with real‑time analytics, automated messages, and CRM integrations.

#10 Chatlio

Slack‑based live chat that lets support agents answer website visitors directly from Slack channels.

Enterprise‑grade live chat with proactive messaging, AI routing, and deep integrations with Salesforce and HubSpot.

#12 Pure Chat

Free‑to‑start live chat with unlimited chats, real‑time visitor monitoring, and easy website integration.

Live chat, email, and help desk platform that includes in‑app messaging and a built‑in knowledge base.

#14 Kayako

Customer service suite featuring live chat, shared inboxes, and a unified view of all customer interactions.

#15 Gorgias

E‑commerce focused help desk with live chat, automation, and deep Shopify, Magento, and BigCommerce integrations.

Free live chat tool built into HubSpot CRM, enabling contextual conversations and automatic ticket creation.

Live chat widget that integrates with Sendinblue’s marketing automation and email platform.

#18 LiveAgent

All‑in‑one help desk with live chat, ticketing, call center, and a powerful automation engine.

#19 Userlike

German‑based live chat with GDPR compliance, multi‑channel inbox, and advanced routing rules.

#20 Comm100

Enterprise live chat platform offering AI bots, co‑browse, and integration with major CRMs and ticketing systems.

#21 ClickDesk

Live chat, video chat, and call center solution with ticketing and multilingual support.

#22 Chatra

Live chat with real‑time visitor monitoring, automated messages, and a simple, lightweight widget.

#23 Smartsupp

Free live chat combined with video recordings of visitor sessions for deeper insights.

#24 JivoChat

Omnichannel live chat platform supporting web, mobile apps, social media, and messenger apps.

#25 Acquire

Live chat with co‑browsing, video, and screen sharing, aimed at high‑touch B2B sales teams.

#26 WhosOn

Live chat with AI‑driven bots, proactive messaging, and robust reporting for e‑commerce sites.

#27 BotStar

Chatbot builder that also provides a live chat fallback for human agents when needed.

Open‑source, self‑hosted chat platform that can be configured as a live chat widget for websites.

#29 TalkJS

Developer‑focused chat SDK that enables custom live chat experiences directly inside web or mobile apps.

#30 Tawk.to

Free live chat service with unlimited agents, customizable widgets, and real‑time visitor monitoring.

Live chat and visitor tracking tool integrated with Zoho CRM for lead capture and nurturing.

Conversational messaging platform offering live chat, bots, and in‑app messaging for SaaS products.

AI‑powered conversational platform delivering live chat, messaging, and voice across multiple channels.

Live chat integration for brands to converse with customers directly inside the Snapchat app.

Customer engagement suite that adds contextual live chat to its analytics and segmentation capabilities.