Vetted Score

4.6 / 5.0

Earns a strong score for its robust free tier, seamless integration with Zoho ecosystem, and AI‑driven insights, though advanced features require higher‑priced plans.

Key Features

Live Chat & Messaging

Real‑time chat widget lets agents engage website visitors instantly, with canned responses and chatbot integration.

Visitor Tracking & Analytics

Identify anonymous visitors, view their journey, and trigger contextual pop‑ups based on behavior.

AI‑Powered Lead Scoring

Zoho’s AI evaluates visitor intent and assigns scores to prioritize high‑value prospects.

Mobile Apps for On‑the‑Go Support

iOS and Android apps enable agents to respond to chats and monitor activity from anywhere.

Frequently Asked Questions

Yes, the Free plan offers live chat, visitor tracking, and basic reporting for unlimited agents.

Yes, native iOS and Android apps let agents chat and monitor visitors while away from a desktop.

Standard starts at $19 per user per month, while Enterprise costs $79 per user per month and adds advanced analytics, AI lead scoring, and custom integrations.

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Specifications

Pricing Model Free tier includes basic live chat; paid plans start at $19/month per user and go up to $79/month per user for advanced analytics and automation.

Supported Platforms

Web (any browser)iOSAndroid