Vetted Score

4.5 / 5.0

Earns 4.5/5 for its robust feature set, easy deployment, and responsive support, though pricing can be steep for larger teams.

Key Features

Live Chat Widget

Instantly embed a customizable chat widget on your website to engage visitors in real time.

Ticketing & Help Desk

Convert chats and emails into tickets, assign them to agents, and track resolution with SLA management.

AI-Powered Chatbot

Automate common queries with a chatbot that learns from interactions and escalates to human agents when needed.

Multi-Channel Integrations

Seamlessly connect with CRM, email, social media, and e‑commerce platforms for unified support.

Analytics & Reporting

Gain insights with real‑time dashboards, agent performance metrics, and customer satisfaction surveys.

Frequently Asked Questions

Yes, ClickDesk offers a free tier that includes basic live chat for a single agent, suitable for small businesses or testing.

The service is web‑based and provides native apps for iOS and Android, plus desktop apps for Windows and macOS.

ClickDesk integrates with major CRMs such as Salesforce, HubSpot, and Zoho, as well as popular e‑commerce and ticketing systems via native connectors and webhooks.

Featured Lists & Comparisons

Specifications

Pricing Model Offers a free tier with basic chat features, and paid plans ranging from $14 to $39 per agent per month for advanced ticketing, automation, and integrations.

Supported Platforms

WebiOSAndroidWindowsmacOS