Vetted Score

4.6 / 5.0

Earns a strong score due to its intuitive UI, robust free tier, and seamless integration across popular messaging channels.

Key Features

Live Chat Widget

Real-time chat interface that can be embedded on any website to engage visitors instantly.

AI-Powered Chatbots

Automate responses with customizable chatbots that handle common queries and capture leads.

Multi-Channel Integration

Connect with email, Facebook Messenger, and Instagram Direct to manage conversations from a single inbox.

Automation & Workflows

Create rule-based triggers and automated workflows to route chats, send follow-ups, and segment users.

Frequently Asked Questions

Yes, Tidio offers a free plan with live chat, basic chatbot templates, and up to 100 chats per month.

Tidio works on any website via a JavaScript widget and offers mobile apps for iOS and Android, plus integrations with WordPress, Shopify, and more.

Yes, you can switch to paid plans at any time; pricing scales from $19/month to $79/month, with custom enterprise options available.

Featured Lists & Comparisons

Specifications

Pricing Model Free tier available with basic features; paid plans start at $19 per month for advanced automation and integrations.

Supported Platforms

Web (browser)iOSAndroid

Best Alternatives

RingCentral Contact Center