Top 20 Alternatives to Drift in Live Chat Software

Drift is a conversational marketing platform that combines live chat, chatbot automation, and email follow‑up to help businesses capture leads and accelerate sales. Looking for other live‑chat solutions that can boost engagement, qualify prospects, and provide seamless support? Below are 20 strong alternatives to consider.

Featured Offers
Top Competitors to Consider

All‑in‑one messenger with robust automation, targeted in‑app messages, and a powerful help‑center for SaaS and B2B teams.

Feature‑rich live‑chat widget with ticketing, analytics, and integrations for e‑commerce and support teams.

Real‑time chat integrated with Zendesk Support, offering proactive triggers, chat ratings, and detailed reporting.

Modern messaging platform with AI‑powered bots, in‑app messaging, and a unified inbox for sales and support.

#6 Tidio

Combines live chat, chatbots, and email automation in a single widget, ideal for small‑to‑medium businesses.

#7 Crisp

Multi‑channel messenger with live chat, chatbot builder, knowledge base, and shared inbox for teams.

#8 Olark

Simple live‑chat tool with real‑time reporting, automation rules, and CRM integrations.

Open‑source live‑chat and inbox solution that supports multiple channels (WhatsApp, Facebook, email) and self‑hosted deployment.

Live chat, email marketing, and help‑center platform with in‑app messaging and automation workflows.

Enterprise‑grade chat with AI routing, proactive chat invitations, and deep analytics.

#12 Pure Chat

Unlimited agents, real‑time visitor monitoring, and integrations with CRM and help‑desk tools.

Free chat widget that syncs with HubSpot CRM, allowing lead capture and automated follow‑up.

Live chat combined with visitor tracking, AI chatbots, and seamless integration with Zoho's suite of apps.

Chat widget integrated with Sendinblue’s marketing automation, allowing contact capture and email follow‑up.

#16 Userlike

Live‑chat solution focused on GDPR compliance, with messaging apps, chatbot builder, and ticketing integration.

#17 JivoChat

Omnichannel messenger supporting web chat, phone, email, and social media in a single unified inbox.

#18 ClickDesk

Live chat, video chat, and voice call platform with ticketing, co‑browsing, and multilingual support.

#19 Chatlio

Slack‑based live chat that lets support agents respond directly from Slack channels.

#20 Smartsupp

Live chat with video recordings of visitor sessions, automated messages, and e‑commerce integrations.

#21 Kayako

Unified customer service platform offering live chat, shared inbox, and robust automation for support teams.