Vetted Score
4.5
/ 5.0
Earns 4.5/5 for its robust free tier, intuitive interface, and valuable visitor recording feature, though higher‑tier pricing can be steep for small teams.
Key Features
Real‑time Live Chat
Instantly communicate with website visitors via a customizable chat widget.
Visitor Recording
Watch video recordings of visitor sessions to understand behavior and improve conversions.
Chatbot Automation
Automate responses and capture leads with AI‑powered chatbot templates.
Frequently Asked Questions
Yes, Smartsupp offers a free plan that includes live chat and basic visitor recording for unlimited users.
Smartsupp works on any website via a JavaScript widget and offers mobile apps for iOS and Android.
Paid plans start at $16 per month for a single agent, with higher tiers offering discounts and additional features for larger teams.
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Specifications
Pricing Model
Free tier with basic chat; paid plans start at $16.00/month per agent and go up to $50.00/month for advanced features.
Supported Platforms
WebiOSAndroid