Vetted Score

4.6 / 5.0

Scored 4.6/5 due to its robust multi‑channel support, intuitive UI, and generous free tier, though some advanced features require higher‑priced plans.

Key Features

Unified Inbox

Manage website chat, Facebook Messenger, WhatsApp, Viber, and phone calls from a single dashboard.

Automation & Chatbots

Create rule‑based bots and automated responses to handle common inquiries 24/7.

Real‑time Visitor Insights

See visitor behavior, source, and intent in real time to personalize conversations.

Integrations & CRM Sync

Connect with popular CRMs, e‑commerce platforms, and help‑desk tools for seamless workflow.

Frequently Asked Questions

Yes, JivoChat offers a free plan with unlimited chats, basic messaging channels, and limited automation.

JivoChat integrates with website live chat, Facebook Messenger, WhatsApp, Viber, Telegram, and phone calls.

Yes, native iOS and Android apps let agents respond to chats on the go, plus a web dashboard works on any browser.

Featured Lists & Comparisons

Specifications

Pricing Model Free tier available with basic chat features; paid plans start at $14 / month and go up to $70 / month for advanced automation and multi‑channel support.

Supported Platforms

Web (browser widget)iOSAndroidWindowsmacOS