Vetted Score

4.6 / 5.0

Earns a strong 4.6/5 for its intuitive UI, robust automation, extensive integrations, and reliable customer support, making it a top choice for small businesses.

Key Features

Real‑Time Chat Dashboard

Unified inbox lets agents handle multiple conversations simultaneously with visitor context and quick replies.

Automation & Chatbots

AI‑driven bots capture leads, answer FAQs, and route chats to the right department, reducing response times.

Integrations & Reporting

Seamless connections to CRM, help‑desk, and e‑commerce platforms plus detailed analytics for performance tracking.

Frequently Asked Questions

Yes, LiveChat offers a 14‑day free trial with full access to all features, no credit card required.

LiveChat provides native iOS and Android apps, allowing agents to respond to visitors from smartphones or tablets.

The Starter plan starts at $16 per agent per month; the Team plan is $39, and the Business plan is $69, with custom Enterprise pricing for larger organizations.