Vetted Score
4.6
/ 5.0
Earned a strong score due to its robust feature set, scalability for enterprises, and high customer satisfaction across multiple industries.
Key Features
Unified Service Desk
Provides a single, customizable interface for handling incidents, requests, and changes across all channels.
Automation & Workflow Engine
Drag‑and‑drop workflow designer automates routine tasks, approvals, and escalations to improve efficiency.
Integrated Knowledge Management
Centralized knowledge base with AI‑powered search helps agents resolve issues faster and empowers self‑service.
Frequently Asked Questions
Yes, EasyVista offers a 30‑day free trial with full access to core ITSM modules.
EasyVista is primarily delivered as a SaaS solution, though hybrid options can be discussed with the sales team.
Pricing is subscription‑based per user/agent, with tiered plans and custom enterprise pricing for larger organizations.
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Specifications
Pricing Model
Subscription-based pricing with tiered plans starting at a low per‑agent monthly fee; enterprise quotes available for larger deployments.
Supported Platforms
Web (any modern browser)iOSAndroid