Vetted Score

4.6 / 5.0

Earns a strong score due to its robust feature set, enterprise scalability, and extensive integration capabilities, though pricing may be a barrier for smaller teams.

Key Features

Integrated Incident, Problem, and Change Management

Streamlines the entire IT service lifecycle with unified workflows, automation, and real-time visibility.

Self-Service Portal & Knowledge Base

Empowers end users to resolve issues quickly via a customizable portal and searchable knowledge articles.

Advanced Reporting & Analytics

Provides out‑of‑the‑box dashboards and customizable reports to monitor service performance and SLA compliance.

Frequently Asked Questions

Yes, Ivanti offers a 30‑day free trial that provides full access to all core modules.

Both cloud (SaaS) and on‑premises deployments are supported, allowing flexibility based on organizational policies.

It integrates with popular IT tools such as Active Directory, ServiceNow, Microsoft Teams, and a wide range of monitoring and CMDB solutions.

Featured Lists & Comparisons

Specifications

Pricing Model Subscription-based pricing with tiered plans; starts at approximately $30 per user per month and can scale up to $120 per user per month for enterprise features.

Supported Platforms

Web (cloud)WindowsmacOSiOSAndroid