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Atlassian’s ITSM suite with powerful change‑request workflows, automation rules, and seamless integration with Jira Software for DevOps alignment.
#3 Freshservice
Cloud‑native service desk that includes change management, risk assessment, and a visual change calendar, all with AI‑driven ticket routing.
AI‑infused, multi‑cloud ITSM platform delivering end‑to‑end change management, predictive analytics, and a modern low‑code workflow designer.
Enterprise‑grade ITSM with a configurable change management module, impact analysis, and built‑in compliance reporting.
ITIL‑aligned service desk offering change request tracking, CAB approvals, and automated rollback plans.
SaaS service desk with integrated change management, risk scoring, and a visual change calendar for easy planning.
#8 TOPdesk
User‑friendly ITSM suite that includes change management, impact analysis, and self‑service portals for end‑users.
#9 EasyVista
Low‑code ITSM platform featuring change management, automated approval workflows, and a drag‑and‑drop process builder.
Comprehensive ITSM solution with change management, risk assessment, and a configurable workflow engine.
#11 Micro Focus SMAX
AI‑driven service management platform delivering change management, predictive analytics, and a modern, responsive UI.
#12 Remedyforce
Salesforce‑based ITSM that includes change management, automated approvals, and full audit trails.
No‑code ITSM platform with a flexible change management module, real‑time dashboards, and built‑in reporting.
#14 HaloITSM
Cloud‑first ITSM suite offering change management, impact analysis, and a visual change schedule.
Free, community‑driven help desk that adds change request tracking via plugins and integrates with existing Spiceworks tools.
#16 SysAid
All‑in‑one ITSM platform with change management, automated approval workflows, and built‑in asset management.
#17 BMC Remedy ITSM
Legacy BMC Remedy suite with robust change management, impact analysis, and extensive customization options.
#18 GLPI
Open‑source ITSM tool that includes change management, approval workflows, and a rich plugin ecosystem.
#19 OTRS
Open‑source ticketing system with a dedicated change management module, CAB scheduling, and audit logging.
#20 TeamDynamix ITSM
Integrated ITSM suite featuring change management, project integration, and a self‑service portal for end‑users.
Zoho’s help‑desk platform with a change management add‑on, automated approvals, and seamless integration with Zoho ecosystem.