Vetted Score
4.6
/ 5.0
Earns a high score for its AI automation, comprehensive ITSM modules, and seamless integration with existing Ivanti suites.
Key Features
AI‑Powered Incident Resolution
Automatically categorizes, prioritizes, and suggests resolutions for tickets using machine learning.
Self‑Service Knowledge Base
Dynamic knowledge articles and chatbots empower users to resolve issues without human intervention.
Integrated Change & Release Management
Streamlines change approvals, risk assessments, and release tracking within a single console.
Frequently Asked Questions
Yes, Ivanti offers a 30‑day free trial with full access to all core features.
Ivanti Neurons for ITSM is delivered as a cloud‑based SaaS solution; on‑premises deployment is not supported.
Pricing is subscription‑based per user, with volume discounts for larger teams and custom enterprise packages.
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Specifications
Pricing Model
Tiered subscription plans start at $30.00 per user per month, with higher‑volume enterprise tiers and optional add‑on modules.
Supported Platforms
Web (any browser)WindowsmacOSLinux