Vetted Score
4.6
/ 5.0
Earns a strong 4.6/5 for its intuitive UI, deep integration with ITSM processes, and scalable enterprise features.
Key Features
Integrated Change Management
Plan, approve, and track changes across IT services with automated workflows and risk assessments.
Real‑time Impact Analysis
Visualize dependencies and potential service disruptions before implementing changes.
Self‑service Portal
Empower users to request changes, view status, and access knowledge base articles.
Frequently Asked Questions
Yes, TOPdesk provides a 30‑day free trial with full access to change management features.
TOPdesk offers APIs and pre‑built connectors for popular ITSM platforms such as ServiceNow, Jira Service Management, and Microsoft System Center.
Yes, TOPdesk has native iOS and Android apps that let managers approve and monitor changes from anywhere.
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Specifications
Pricing Model
Subscription-based pricing with tiered plans starting at $5.00 per user per month, with enterprise options for larger organizations.
Supported Platforms
Web (Chrome, Edge, Firefox, Safari)Windows 10/11macOSLinuxiOSAndroid