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Cloud‑native platform with powerful change management, risk assessment, and automated approval workflows integrated across ITSM modules.
AI‑driven ITSM suite offering comprehensive change management, predictive analytics, and multi‑cloud support.
Low‑code ITSM solution that lets teams design custom change workflows, impact analysis, and automated notifications.
Integrated ITSM platform with change management, configuration management database (CMDB), and AI‑powered impact prediction.
Atlassian’s service desk with built‑in change management, risk scoring, and seamless integration with DevOps pipelines.
#7 Freshservice
Modern ITSM tool featuring automated change request routing, impact analysis, and a visual change calendar.
Cloud‑based service desk with change management, automated approvals, and a built‑in CMDB for tracking assets.
ITIL‑aligned service desk offering change management, release planning, and a comprehensive asset database.
#10 SysAid
All‑in‑one ITSM solution that includes change management, automated risk assessment, and self‑service portals.
#11 TOPdesk
Enterprise service management platform with intuitive change management, impact analysis, and stakeholder communication tools.
Highly configurable ITSM suite delivering end‑to‑end change management, automated compliance checks, and real‑time dashboards.
#13 EasyVista
Digital service platform that combines change management, release automation, and AI‑driven service insights.
Enterprise ITSM suite with robust change management, impact analysis, and integrated CMDB capabilities.
#15 HaloITSM
Cloud‑based ITSM tool offering change management, automated risk scoring, and a visual change calendar.
ITSM built on the Salesforce platform, delivering change management workflows, approval routing, and analytics.
#17 ChangeGear
SunView’s ITSM solution focused on change management automation, impact analysis, and compliance reporting.
#18 IBM Control Desk
Comprehensive service management suite with change management, configuration management, and integrated asset tracking.
Enterprise‑grade ITSM platform offering sophisticated change management, risk assessment, and release automation.
#20 Kaseya BMS
Business management solution for MSPs that includes change request tracking, automated approvals, and ticket integration.
#21 OTRS (now Znuny)
Open‑source ticketing system with change management module, customizable workflows, and extensive integration options.