Vetted Score
4.6
/ 5.0
Scored 4.6/5 due to robust ITIL compliance, extensive automation, and strong enterprise support, though pricing can be a barrier for smaller teams.
Key Features
End-to-End Service Management
Automates incident, problem, change, and request management with configurable workflows aligned to ITIL best practices.
Self-Service Portal & Knowledge Base
Empowers users to resolve issues quickly via a customizable portal and searchable knowledge articles.
Advanced Reporting & Analytics
Provides real-time dashboards, SLA tracking, and customizable reports for data‑driven decision making.
Frequently Asked Questions
Assyst offers both cloud‑based SaaS deployment and on‑premises installations to suit different organizational needs.
Yes, assyst provides out‑of‑the‑box connectors and APIs for integration with AD, ServiceNow, monitoring tools, and many other enterprise systems.
The standard subscription requires a 12‑month commitment, with flexible enterprise agreements available for larger deployments.
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Specifications
Pricing Model
Tiered subscription plans start at $30.00 per user per month, with enterprise options scaling up to $120.00 per user per month.
Supported Platforms
Web (browser)WindowsiOSAndroid
Best Alternatives
ServiceNow IT Service Management
BMC Helix ITSM
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Freshservice
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Ivanti Service Manager
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EasyVista
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