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Enterprise‑grade ITSM with robust change management, workflow automation, and AI‑driven risk assessment.
Atlassian’s ITSM solution that combines agile project tracking with change, incident, and problem management.
AI‑enabled ITSM platform offering comprehensive change control, release management, and predictive analytics.
Low‑code ITSM suite with flexible change management workflows and powerful automation capabilities.
Help‑desk and ITSM tool featuring change, release, and asset management with a user‑friendly UI.
#7 Freshservice
Cloud‑based ITSM with intuitive change management, auto‑approval rules, and seamless integration with popular dev tools.
ITSM platform offering change management, asset tracking, and AI‑powered ticket routing.
Highly configurable ITSM suite with end‑to‑end change management, risk scoring, and integration with DevOps pipelines.
#10 TOPdesk
Service‑delivery platform that includes change management, self‑service portals, and robust reporting.
#11 SysAid
ITSM solution with built‑in change management, automated approvals, and a customizable workflow engine.
#12 EasyVista
Enterprise ITSM with a focus on change and release management, low‑code customization, and AI‑driven insights.
#13 HaloITSM
Modern ITSM platform offering change, release, and configuration management with a clean, drag‑and‑drop interface.
Integrated service management suite delivering change control, risk assessment, and automated compliance reporting.
AI‑powered ITSM with advanced change management, predictive analytics, and multi‑cloud support.
#16 ChangeGear
Dedicated change management tool that automates change requests, approvals, and impact analysis.
Free, community‑driven help‑desk with basic change tracking and integration options for small teams.
ITSM built on Salesforce, delivering change management with CRM‑style workflow automation.
Focused change management module that can be added to any ITSM stack, offering risk scoring and audit trails.
AI‑driven platform that unifies change, incident, and asset management with predictive automation.
A focused SaaS offering from ServiceNow that handles change requests, CAB scheduling, and impact analysis.