Vetted Score
4.6
/ 5.0
Scored 4.6/5 due to its robust open-source core, extensive CMDB capabilities, and flexible deployment options, though enterprise support adds cost.
Key Features
Comprehensive CMDB
Centralized configuration management database tracks assets, relationships, and lifecycle across the enterprise.
Change Management Workflow
Automated approval, risk assessment, and scheduling processes ensure controlled and auditable changes.
Service Catalog & Request Management
Self‑service portal lets users submit requests, view status, and access a curated catalog of IT services.
Frequently Asked Questions
Yes, the core iTop application is released under an open-source license and can be installed and used at no cost.
Combodo offers a hosted SaaS version with additional features and support; pricing starts at $99 per month.
iTop runs on any web server (Apache, Nginx) under Windows, Linux, or macOS and is accessed through standard browsers.
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Specifications
Pricing Model
Core platform is free and open source; paid hosted SaaS and professional support start at $99 per month.
Supported Platforms
Web Browser (Cross‑platform)Windows ServerLinux