Vetted Score
4.6
/ 5.0
Formilla earns a strong score for its generous free tier, easy integration, and robust analytics, though some advanced features require paid plans.
Key Features
Real‑time Live Chat
Instantly communicate with website visitors via a customizable chat widget that works on desktop and mobile browsers.
Visitor Tracking & Analytics
View detailed visitor behavior, source, and engagement metrics to identify high‑value leads.
Automated Chatbots
Deploy AI‑powered bots to answer common questions, capture leads, and route chats to the right agents.
Frequently Asked Questions
Yes, Formilla offers a free plan that includes live chat, basic visitor analytics, and a limited number of chat transcripts.
Yes, the chat widget works on iOS and Android browsers, and there are native mobile apps for agents to respond on the go.
When you reach the free tier limits, you can upgrade to a paid plan starting at $15/month to unlock unlimited chats, advanced bots, and priority support.
Specifications
Pricing Model
Free tier includes basic chat and visitor analytics; paid plans start at $15/month for advanced features, unlimited chats, and priority support.
Supported Platforms
Web (any browser)iOSAndroid