Top 20 Alternatives to Zendesk Live Chat in Free Live Chat Software

Zendesk Live Chat provides powerful customer‑service capabilities, yet many organizations prefer a free or open‑source solution. The list below gathers twenty free‑tier or completely free live‑chat platforms that can replace or complement Zendesk Live Chat.

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Top Competitors to Consider
#2 Tawk.to

Unlimited agents, real‑time monitoring, and customizable widgets – all free.

#3 Crisp

Free tier includes live chat, mobile SDKs, and basic chatbot automation.

Open‑source, self‑hosted live‑chat & inbox solution with multi‑channel support.

Free plan offers live chat, visitor recording, and basic chatbot.

Freemium tier includes unlimited agents, basic AI bots, and integrations.

Free version supports unlimited agents, web chat, and mobile apps.

Free plan provides unlimited chats, canned responses, and visitor analytics.

Free tier includes live chat widget, email notifications, and basic reporting.

Integrated with HubSpot CRM, free live‑chat widget with ticket creation.

Free plan for up to 3 agents, live chat, visitor tracking, and basic bots.

Free tier offers live chat, contact management, and basic automation.

#13 Userlike

Free plan for one seat, web chat widget, and email ticketing.

Free version includes live chat, visitor monitoring, and simple customization.

Open‑source team communication platform that can be configured as a live‑chat widget.

Self‑hosted, open‑source live‑chat solution with real‑time operator dashboard.

Free, open‑source live‑chat system with multi‑department routing and analytics.

#18 Tidio

Free tier provides live chat, chatbot builder, and email integration.

Free plan includes live chat, email support, and basic knowledge base.

#20 Chatra

Free version offers live chat, offline messaging, and visitor list.

On‑premise free edition with live chat, ticketing, and visitor monitoring.