Vetted Score
4.6
/ 5.0
Scored 4.6/5 due to its robust open‑source core, multi‑channel support, and generous free tier, though enterprise features require paid plans.
Key Features
Unified Inbox
Manage conversations from website chat, email, Facebook, and WhatsApp in a single collaborative inbox.
Automation & Bots
Create rule‑based automations and AI‑powered bots to route, reply, and nurture leads without manual effort.
Open‑Source & Self‑Hostable
Deploy the full codebase on your own servers for complete data control and custom extensions.
Frequently Asked Questions
Yes, the open‑source version can be self‑hosted at no cost and includes unlimited agents and core chat features.
Chatwoot natively integrates website live chat, email, Facebook Messenger, WhatsApp, and Twitter Direct Messages.
Yes, paid plans start at $29/month per inbox, unlocking advanced automations, reporting, and priority support.
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Specifications
Pricing Model
Free tier offers unlimited agents and core features; paid plans start at $29 per month per inbox for advanced automation, reporting, and priority support.
Supported Platforms
Web (any browser)iOSAndroid