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#2 Tawk.to
Unlimited agents, chat history, and custom branding with a simple widget. Includes automated triggers and mobile apps.
#3 Crisp
Free tier includes live chat, email inbox, and basic automation. Supports mobile apps and integrates with WordPress, Shopify, and more.
#4 Chatra
Free plan provides live chat, visitor list, and basic automation. Real‑time visitor monitoring and mobile apps are included.
Free version allows one concurrent chat, basic widgets, and chat rating. Ideal for small sites that already use Zendesk.
#6 Smartsupp
Free plan includes live chat, video recordings of visitor sessions, and a chatbot builder. Unlimited chats and integrations.
#7 Pure Chat
Free tier offers unlimited chats, 1 chat widget, and basic reporting. Simple setup for small businesses.
#8 Tidio
Free plan provides live chat, chatbot, and email integration for up to 3 operators. Works with WordPress, Shopify, Wix, etc.
#9 MyLiveChat
Free version supports unlimited chats, 1 chat widget, and basic customization. Includes mobile apps and offline messaging.
#10 Chatwoot
Open‑source, self‑hosted live‑chat platform with inbox management, automation, and multi‑channel support. Free to run on your own server.
#11 Freshchat (Free)
Free tier for up to 10 agents, includes live chat, in‑app messaging, and basic bot automation. Integrates with Freshworks suite.
#12 JivoChat
Free plan offers unlimited chats, 1 operator, and basic integrations. Mobile apps and offline messaging included.
Part of HubSpot CRM free tools. Unlimited chats, chatbot builder, and contact capture directly into the CRM.
#14 Formilla
Free plan includes live chat widget, visitor monitoring, and basic customization. Unlimited chats and mobile apps.
#15 Sendinblue Chat
Free tier provides live chat, contact capture, and basic automation. Integrated with Sendinblue email marketing.
#16 Userlike (Free)
Free plan for up to 1 operator, unlimited chats, and basic widget customization. Works with WordPress and Shopify.
14‑day free trial with full features: live chat, real‑time visitor monitoring, and integrations. No credit card required.
Free tier for 1 agent, unlimited chats, ticketing, and basic reporting. Includes email and social media integration.
Starter plan (free for up to 1,000 monthly active users) includes live chat, basic bot, and help‑center. Ideal for early‑stage SaaS products.
Free version offers live chat, chatbot, and email capture for up to 100 contacts. Simple widget and basic integrations.
#21 Rocket.Chat
Open‑source team communication platform that can be self‑hosted as a live‑chat widget. Unlimited users, full customization, and community plugins.