Vetted Score
4.6
/ 5.0
Earns a strong score for its intuitive UI, robust multi-channel support, and scalable pricing that suits both SMBs and enterprises.
Key Features
Unified Ticket Management
Capture, prioritize, and resolve customer inquiries across email, chat, and social channels from a single dashboard.
Live Chat & Chatbot
Real-time chat with AI-powered chatbot to automate responses and reduce agent workload.
Self-Service Knowledge Base
Create searchable articles and FAQs that empower customers to find answers instantly.
Frequently Asked Questions
Yes, a free plan is available with limited tickets, basic automation, and a shared inbox.
The web interface works on modern browsers including Chrome, Firefox, Edge, and Safari.
Yes, it offers native integrations with CRM, e‑commerce platforms, and Zapier for custom workflows.
Featured Lists & Comparisons
Specifications
Pricing Model
Free tier with limited tickets and basic features; paid plans start at $19.00 per user/month and go up to $99.00 per user/month for enterprise-level capabilities.
Supported Platforms
Web (Chrome, Firefox, Edge, Safari)iOSAndroid