Vetted Score
4.6
/ 5.0
Earns a high score for its intuitive UI, robust automation, and multi-channel support, though pricing can be steep for small teams.
Key Features
Shared Inbox
Combine emails, chats, and social messages into a single collaborative inbox for faster response times.
Automation & Workflows
Create custom ticket routing, SLA rules, and automated responses without coding.
Knowledge Base & Self-Service
Build searchable help articles and FAQs to empower customers to resolve issues independently.
Frequently Asked Questions
No, HappyFox does not have a free tier, but it provides a 14‑day free trial for all plans.
HappyFox is web‑based and also offers native iOS and Android apps for on‑the‑go ticket management.
Yes, you can build custom workflows, SLA policies, and trigger actions using its visual automation builder.
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Specifications
Pricing Model
Starts at $29 per agent per month with tiered Small Business, Growth, and Enterprise plans; a free trial is available.
Supported Platforms
Web (browser)iOSAndroid