Vetted Score
4.5
/ 5.0
Earns a 4.5/5 for its intuitive shared inbox, solid automation, and seamless integrations, though limited reporting features keep it from higher scores.
Key Features
Shared Team Inbox
All support emails are centralized into a single, searchable inbox that multiple agents can access and respond to.
Automation & Rules
Set up custom rules to auto-assign, tag, or forward tickets, reducing manual effort.
Integrations & API
Connect with popular tools like Slack, Zapier, and WordPress, and use a robust API for custom workflows.
Frequently Asked Questions
SupportBee provides a 14‑day free trial, but all ongoing plans are paid.
Yes, it offers native integrations with Slack, Zapier, WordPress, and a public API for custom connections.
SupportBee has iOS and Android apps that let agents view and respond to tickets from mobile devices.
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Specifications
Pricing Model
Starts at $15 per month per user, with higher tiers for larger teams and additional features.
Supported Platforms
Web (any browser)iOSAndroid