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Cherwell Service Management – Cloud

Paid

A cloud-native IT service management solution that streamlines change, incident, and request workflows.

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4.6 Editor Rating
Vetted Score
4.6 / 5.0

Scored 4.6/5 based on robust cloud capabilities, comprehensive change workflow automation, and strong enterprise support, though pricing can be high for smaller teams.

Key Features
Integrated Change Management

Automates the entire change lifecycle from request submission to approval, scheduling, and post-implementation review.

Self-Service Portal

Empowers end users to submit, track, and approve changes through an intuitive web interface.

Advanced Reporting & Analytics

Provides real-time dashboards and customizable reports to monitor change success rates and compliance.

Frequently Asked Questions

Yes, it is offered as a cloud‑based subscription with monthly or annual billing options.

Cherwell provides REST APIs and pre‑built connectors to integrate with popular ITSM, monitoring, and DevOps solutions.

The solution includes a visual workflow designer that lets administrators tailor change processes without coding, supporting complex approval chains and automation.
Specifications
Pricing Model Subscription pricing starts at $45.00 per user per month, with enterprise plans available on request.
Supported Platforms
Windows 10/11macOSLinuxWeb (any modern browser)