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Enterprise‑grade CX suite offering NPS, CSAT, CES, and advanced analytics with AI‑powered text analysis.
Comprehensive CX platform that captures real‑time feedback across touchpoints and delivers predictive insights.
Popular survey tool with NPS, CSAT, and CES templates, plus robust reporting and integration options.
#5 Satmetrix
NPS‑focused solution that combines survey distribution, analytics, and action planning for customer loyalty.
#6 AskNicely
Automated NPS and CSAT collection with Slack, email, and SMS delivery; integrates with CRMs for closed‑loop follow‑up.
Simple, one‑click NPS/CSAT/CES surveys with real‑time dashboards and Zapier integrations.
#8 Promoter.io
Specialized NPS platform that tracks promoter scores, sentiment analysis, and automated follow‑ups.
Customer experience surveys embedded in web, mobile, or email with Salesforce integration.
#10 Survicate
Multi‑channel survey tool for NPS, CSAT, and product feedback with in‑app and website widgets.
#11 InMoment
CX platform that captures voice‑of‑customer data across touchpoints and provides AI‑driven insights.
#12 CustomerGauge
Enterprise NPS solution with closed‑loop workflow, segmentation, and revenue impact analytics.
#13 SatisMeter
Lightweight NPS and CSAT tool with instant dashboards and Slack/Teams notifications.
#14 Nicereply
Customer support feedback platform offering CSAT, NPS, and CES surveys directly after ticket resolution.
#15 Hotjar
Combines on‑site surveys, NPS widgets, heatmaps, and session recordings to understand user experience.
#16 UserVoice
Feedback and support portal that captures NPS, CSAT, and feature requests with community voting.
#17 Qualaroo
In‑page survey tool for targeted NPS/CSAT questions, with segmentation and A/B testing.
#18 Feedbackly
Omnichannel CX platform offering NPS, CSAT, CES, and sentiment analysis across web, mobile, and email.
#19 Zoho Survey
Affordable survey solution with NPS and CSAT templates, integrated into Zoho CRM and Desk.
#20 Typeform
Conversational forms and surveys that can capture NPS/CSAT with beautiful UI and logic jumps.
Community‑driven feedback platform that collects NPS and CSAT via forums and support tickets.