Vetted Score
4.6
/ 5.0
Earns a high score for its intuitive UI, robust analytics suite, and generous free tier, though advanced features require paid plans.
Key Features
Heatmaps
Visualize clicks, taps, and scroll depth to see where users engage most on your pages.
Session Recordings
Play back real user sessions to identify usability issues and friction points.
Feedback & Surveys
Collect on-site feedback with polls, surveys, and NPS tools to gauge visitor sentiment.
Frequently Asked Questions
Yes, Hotjar provides a free tier with limited recordings, heatmaps, and surveys suitable for small sites.
Hotjar works on any website that can embed its JavaScript snippet, including WordPress, Shopify, and custom-built sites.
Hotjar records anonymized interaction data and offers GDPR‑compliant settings, allowing you to mask or exclude personal information.
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Specifications
Pricing Model
Free tier available; paid plans start at $39/month and go up to $389/month for enterprise features.
Supported Platforms
Web (any OS)iOS (via SDK)Android (via SDK)
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