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Feedbackly

Freemium

Collect, analyze, and act on customer feedback across all touchpoints.

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4.5 Editor Rating
Vetted Score
4.5 / 5.0

Scored 4.5/5 due to its comprehensive feature set, strong integration ecosystem, and intuitive UI, though pricing can be a barrier for small teams.

Key Features
Multi‑Channel Survey Distribution

Create and deploy surveys via email, web, SMS, QR codes, and in‑app widgets to reach customers wherever they are.

Real‑Time Analytics & Dashboards

Instantly visualize responses with customizable dashboards, trend analysis, and exportable reports.

AI‑Powered Sentiment & Text Analysis

Automatically detect sentiment, key topics, and actionable insights from open‑ended feedback.

Integrations & API

Seamlessly connect with CRM, helpdesk, marketing automation, and other tools via native integrations and a robust API.

Custom Branding & White‑Label

Tailor survey appearance to match your brand identity with full white‑label options.

Frequently Asked Questions

Yes, Feedbackly provides a free tier with limited monthly responses and basic features, suitable for small projects or trials.

Surveys can be deployed on web browsers, iOS, Android, via email, SMS, QR codes, and embedded in mobile or desktop applications.

Feedbackly offers native integrations with major CRMs like Salesforce, HubSpot, and provides a REST API for custom connections.
Specifications
Pricing Model Free tier with limited responses; paid plans start at $49.00 per month per brand, with enterprise pricing available on request.
Supported Platforms
Web (Browser)iOSAndroid