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AskNicely

Freemium

Turn customer feedback into real-time insights and actionable growth.

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4.6 Editor Rating
Vetted Score
4.6 / 5.0

Earns a strong score for its intuitive UI, robust analytics, and extensive integrations, making it a go‑to solution for businesses seeking actionable customer feedback.

Key Features
Real‑time NPS Dashboard

Live visualization of Net Promoter Score, response trends, and sentiment analysis across all channels.

Automated Survey Triggers

Send personalized surveys instantly after transactions via email, SMS, or in‑app notifications.

Integrations & API

Connect with CRMs, help desks, and marketing tools such as Salesforce, HubSpot, and Zapier for seamless data flow.

Frequently Asked Questions

Yes, AskNicely offers a free tier with limited NPS surveys and basic reporting, suitable for small teams.

Surveys can be sent via email, SMS, in‑app messages, and web links, and the platform works on any web browser, iOS, and Android devices.

Yes, it provides native integrations with major CRMs like Salesforce and HubSpot, plus a REST API for custom connections.
Specifications
Pricing Model Free tier includes basic NPS surveys; paid plans start at $99/month and go up to $199/month for advanced analytics and larger response volumes.
Supported Platforms
Web (browser-based)iOSAndroid