Vetted Score
4.5
/ 5.0
Scored 4.5/5 due to its robust feedback tools, seamless integration options, and strong support, though pricing can be a barrier for small teams.
Key Features
Feedback Collection
Capture user ideas, bug reports, and feature requests through customizable widgets and surveys.
Help Desk & Ticketing
Streamline support with ticket routing, SLA tracking, and knowledge‑base integration.
Analytics & Reporting
Gain insights with real‑time dashboards, sentiment analysis, and exportable reports.
Frequently Asked Questions
Yes, UserVoice provides a free tier with basic feedback collection and limited support features.
UserVoice offers native integrations with popular CRMs and ticketing systems like Salesforce, Zendesk, and HubSpot.
Paid plans are subscription‑based, starting at $99 per month for the Essentials tier and increasing with added features and enterprise capabilities.
Featured Lists & Comparisons
Top 20 Alternatives to Feedbackly in Enterprise Feedback Management Software
Top 20 Alternatives to Mopinion in Feedback Management Software
Top 20 Alternatives to InnovationCast in Ideas Management Software
Top 20 Alternatives to HubSpot Feedback Surveys in Enterprise Feedback Management Software
Top 30 Enterprise Feedback Management Software
Top 20 Alternatives to LaunchDarkly Feature Flags (Idea Feedback) in Ideas Management Software
Top 20 Alternatives to Microsoft Viva Ideas in Ideas Management Software
Top 20 Alternatives to Wootric in Customer Experience Software
Top 20 Alternatives to Intercom (Product Feedback) in Enterprise Feedback Management Software
Top 20 Alternatives to Qualtrics XM in Enterprise Feedback Management Software
Specifications
Pricing Model
Offers a free tier with limited feedback collection, while paid plans start at $99 per month and scale up with additional features and enterprise options.
Supported Platforms
Web (any browser)iOSAndroid