S

SurveyMonkey (Momentive) CX

Freemium

A versatile survey platform designed to capture and improve customer experience.

Visit Website
4.6 Editor Rating
Vetted Score
4.6 / 5.0

Scored 4.6/5 for its extensive feature set, strong brand reputation, and flexible pricing, though the free tier is limited and enterprise pricing is custom.

Key Features
Advanced Survey Logic

Create complex branching, piping, and conditional logic to tailor surveys to each respondent’s journey.

Robust Analytics & Reporting

Real‑time dashboards, sentiment analysis, and export options help turn feedback into actionable insights.

Integrations & APIs

Seamlessly connect with CRM, marketing automation, and CX platforms via native integrations and a powerful API.

Frequently Asked Questions

Yes, a free tier is available with limited question types, responses, and basic reporting.

Yes, native integrations and a robust API allow connections to most major CRM, email, and CX platforms.

Paid plans start at $25/month for Standard, $99/month for Premium, and custom Enterprise pricing provides advanced analytics, dedicated support, and unlimited responses.
Specifications
Pricing Model Free tier with basic survey features; paid plans start at $25.00 per month for Standard, with Premium ($99.00/month) and custom Enterprise tiers offering advanced analytics, branding, and integrations.
Supported Platforms
Web (Browser)iOSAndroid