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Nicereply

Freemium

Collect, analyze, and act on customer feedback with real-time NPS, CSAT, and CES surveys.

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4.6 Editor Rating
Vetted Score
4.6 / 5.0

Earned a strong score for its intuitive UI, robust analytics, and extensive integrations, making it a go‑to choice for businesses of all sizes.

Key Features
Real-time NPS Dashboard

Live visualization of Net Promoter Score, CSAT, and CES metrics with trend analysis.

Customizable Survey Templates

Create branded surveys using drag‑and‑drop editors, multilingual support, and conditional logic.

Integrations & Automation

Seamlessly connect with CRM, helpdesk, and marketing tools like Salesforce, Zendesk, and HubSpot.

Frequently Asked Questions

Yes, Nicereply offers a free plan with limited survey responses and basic reporting.

Nicereply is web‑based and also provides native iOS and Android apps for on‑the‑go feedback collection.

Yes, it integrates with major CRMs and helpdesk systems such as Salesforce, HubSpot, Zendesk, and more.
Specifications
Pricing Model Free tier includes limited surveys; paid plans start at $30.00 per month per user and scale up to enterprise tiers with advanced analytics.
Supported Platforms
Web (Chrome, Firefox, Safari, Edge)iOSAndroid