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Enterprise‑grade platform for surveys, CX, employee, product, and brand feedback with advanced analytics and AI‑driven insights.
Popular online survey tool offering customizable templates, robust reporting, and integrations for gathering customer and employee feedback.
#4 Medallia
Comprehensive CX suite that captures real‑time feedback across touchpoints, applies AI sentiment analysis, and drives action workflows.
#5 Qualaroo
In‑site survey solution that triggers targeted questions based on user behavior to collect contextual feedback.
Feedback widget for websites, apps, and emails that gathers user insights with visual heatmaps and sentiment scoring.
Customer experience platform with NPS, CSAT, and CES surveys, plus Salesforce integration for seamless data flow.
#8 Typeform
Conversational form builder that creates engaging, mobile‑friendly surveys and feedback forms with rich media support.
#9 Survicate
Multi‑channel feedback tool offering website pop‑ups, email surveys, and NPS tracking with CRM integrations.
#10 Hotjar
All‑in‑one analytics suite featuring feedback polls, surveys, heatmaps, and session recordings to understand user behavior.
#11 UserVoice
Customer feedback and support platform that lets users submit ideas, vote, and track product roadmap decisions.
#12 Nicereply
Customer satisfaction platform focused on CSAT, NPS, and CES surveys with real‑time dashboards and Slack notifications.
#13 AskNicely
NPS‑centric solution that automates survey delivery, sentiment analysis, and integrates with CRM and help‑desk tools.
#14 InMoment
Experience intelligence platform that captures voice‑of‑customer data across channels and provides actionable insights.
Simple NPS and CSAT survey tool with email triggers, real‑time reporting, and Zapier integration.
Advanced survey software offering deep customization, logic branching, and enterprise‑grade security.
#17 SoGoSurvey
Feature‑rich survey platform with AI‑driven analytics, offline collection, and robust reporting.
#18 SatisMeter
Customer experience platform that captures NPS, CSAT, and CES across web, mobile, and email with automated alerts.
#19 Delighted
Lightweight feedback tool from Qualtrics focused on NPS, CSAT, and CES surveys with simple integration options.
#20 Wootric
NPS, CSAT, and CES solution that uses AI to surface drivers of satisfaction and integrates with product analytics.
#21 Pollfish
Mobile‑first survey platform that reaches respondents via apps and offers real‑time results and targeting options.