Vetted Score
4.5
/ 5.0
Earns a strong score due to its extensive feature set, scalability for large enterprises, and deep integration capabilities across ITSM processes.
Key Features
End‑to‑End Change Lifecycle
Automates request, approval, implementation, and post‑implementation review to ensure controlled, auditable changes.
Integrated Service Desk
Combines incident, problem, and change management in a single console for seamless coordination.
Robust Reporting & Analytics
Provides real‑time dashboards, KPI tracking, and customizable reports for governance and compliance.
Frequently Asked Questions
Yes, it can be deployed on-premises or accessed as a SaaS offering through Micro Focus Cloud.
It follows an enterprise, per‑user licensing model with annual subscription fees; exact pricing is provided on request.
The platform offers APIs and pre‑built connectors for popular tools like ServiceNow, Jira, and Splunk to enable seamless integration.
Specifications
Pricing Model
Enterprise licensing with per‑user annual fees; pricing varies by deployment size and support level.
Supported Platforms
Windows ServerWeb (browser‑based)Linux (via web client)