Vetted Score
4.6
/ 5.0
Earns a strong score for its intuitive UI, robust automation, and comprehensive reporting, while still expanding its integration ecosystem.
Key Features
Automated Change Workflows
Design, route, and approve change requests with drag‑and‑drop workflow builder and conditional rules.
Impact & Risk Assessment
Built‑in risk scoring and dependency mapping help evaluate potential service disruptions before implementation.
Real‑time Reporting & Dashboards
Customizable analytics provide visibility into change success rates, bottlenecks, and compliance metrics.
Frequently Asked Questions
Yes, a free tier is available for up to 5 users with core change request functionality.
ITSM.plus offers REST APIs and native connectors for popular platforms like ServiceNow, Jira Service Management, and Azure DevOps.
Paid plans start at $9 per user per month and scale up to $25 per user per month for enterprise features such as SSO, advanced analytics, and priority support.
Featured Lists & Comparisons
Specifications
Pricing Model
Free tier covers up to 5 users with basic change request forms; paid plans start at $9.00 per user per month for advanced workflow automation and reporting.
Supported Platforms
Web (Chrome, Firefox, Edge, Safari) – works on Windows, macOS, Linux