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Top Competitors to Consider
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#2 Tawk.to
Unlimited agents, real‑time monitoring, automated triggers, and a mobile app – all for free.
#3 Crisp
Free tier includes live chat, email inbox, and basic chatbot; unlimited chats and up to 2 agents.
#4 Tidio
Combines live chat, chatbots, and email marketing; free plan supports up to 3 operators and 100 chats per month.
#5 Chatwoot
Open‑source, self‑hosted live‑chat solution with inbox, automation, and multi‑channel support.
#6 Rocket.Chat
Self‑hosted team communication platform that includes a live‑chat widget and robust customization.
#7 Zoho SalesIQ
Free for up to 3 agents; live chat, visitor tracking, and AI‑driven lead scoring.
#8 JivoChat
Free plan offers live chat, email, and Facebook Messenger integration for a single agent.
#9 Smartsupp
Free tier includes live chat, video recordings of visitor sessions, and basic chatbot.
#10 Pure Chat
Unlimited chats, visitor insights, and up to 1 operator on the free plan.
#11 Userlike
Free for a single user; live chat widget with mobile app and basic automation.
#12 Formilla
Free live‑chat widget with unlimited chats, visitor analytics, and a simple dashboard.
14‑day free trial of the full-featured LiveChat platform; ideal for short‑term testing.
#14 Freshchat
Free tier for up to 10 active users; includes live chat, in‑app messaging, and basic bots.
#15 ClickDesk
Free plan supports live chat, voice, and video for up to 2 agents with limited features.
30‑day free trial offering full live‑chat suite, email automation, and knowledge base.
14‑day free trial with real‑time chat, visitor insights, and integrations.
#18 Mylivechat
Free plan for up to 2 agents; live chat, canned responses, and basic reporting.
#19 Chatlio
Free for up to 2 agents; integrates Slack with a website chat widget.
Provides a free live‑chat widget as part of its customer engagement suite for small businesses.
Offers a free demo of its AI‑driven live‑chat platform; useful for evaluating advanced features.