Top 20 Alternatives to EngageBay in CRM for Small Business Software

EngageBay is an all‑in‑one marketing, sales and service platform offering CRM, email marketing, automation, and helpdesk for small businesses. Looking for alternative CRM solutions tailored to small‑business needs?

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Top Competitors to Consider

Free, unlimited CRM with contact management, pipeline tracking, email integration and robust reporting.

Feature‑rich CRM with AI‑driven sales assistant, workflow automation, and multichannel support for SMBs.

Intuitive UI, AI‑based lead scoring, built‑in phone & email, and customizable pipelines.

All‑in‑one CRM with contact management, marketing automation, web analytics and a built‑in helpdesk.

Project‑focused CRM offering pipeline management, workflow automation, and integration with G Suite & Office 365.

Visual sales pipeline tool with activity reminders, email sync, and AI‑powered sales assistant.

Lightweight version of Salesforce designed for small teams, with lead capture, email integration and mobile app.

#9 Copper

CRM built directly into Google Workspace, automating data entry and offering pipeline visibility.

#10 Bitrix24

Free CRM with unlimited users, task management, telephony, and built‑in collaboration tools.

Gmail‑native CRM that lets you manage pipelines, track emails and automate workflows inside your inbox.

#12 Nimble

Social‑CRM that aggregates contact data from social profiles, email and calendars for richer relationship insights.

#13 Close.io

High‑velocity sales CRM with built‑in calling, email sequences, and real‑time reporting.

CRM + marketing automation focused on small businesses, with invoicing, e‑commerce and appointment scheduling.

Simple, clean CRM for small teams, offering contact management, sales pipelines and third‑party integrations.

Straight‑forward CRM with unlimited users, pipeline view, and built‑in activity tracking at a flat low price.

Modular CRM platform with sales, marketing, and service apps that integrate into a single dashboard.

Pipeline‑centric CRM with email tracking, reporting, and a robust API for custom integrations.

AI‑powered CRM that automatically logs emails, calls and meetings, ideal for small sales teams.

Customizable work OS that can be configured as a CRM, offering visual pipelines, automation and collaboration.

#21 SuiteCRM

Open‑source CRM providing full sales, marketing and support modules, with self‑hosted flexibility.