Vetted Score
4.6
/ 5.0
Earns a strong score for its extensive feature set, generous free tier, and seamless integration across devices, though some users note a learning curve.
Key Features
Lead & Contact Management
Capture, organize, and track leads and contacts with customizable fields and automated assignment.
Sales Automation
Automate workflows, set up pipelines, and trigger actions to accelerate deal closures.
Analytics & Reporting
Real‑time dashboards and AI‑driven insights help teams monitor performance and forecast revenue.
Frequently Asked Questions
Yes, Zoho CRM offers a free plan for up to three users with basic lead and contact management features.
Zoho CRM is cloud‑based and works in any web browser, with native iOS and Android mobile apps for on‑the‑go access.
Paid plans are billed per user per month, starting at $14.00 for the Standard tier and reaching $45.00 for the Enterprise tier, with volume discounts available.
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Specifications
Pricing Model
Free plan for up to 3 users; paid plans start at $14.00 per user/month and go up to $45.00 per user/month for the Enterprise tier.
Supported Platforms
Web (Browser)iOSAndroid