Vetted Score
4.6
/ 5.0
Scored 4.6/5 due to strong integration with Zoho Desk, cross‑platform support, and robust security, though pricing tiers can be steep for small teams.
Key Features
Live Remote Session
Secure, real-time screen sharing and control to troubleshoot customer issues instantly.
Integrated Ticketing
Seamlessly link remote sessions to Zoho Desk tickets for full context and history.
Customizable Permissions
Granular role‑based access controls ensure only authorized agents can initiate remote support.
Frequently Asked Questions
Yes, a free tier is available with limited remote session minutes and basic features.
Remote support works on Windows, macOS, Linux, iOS, and Android devices via the web client.
Yes, role‑based permissions let you control which agents can start or view remote sessions.
Featured Lists & Comparisons
Specifications
Pricing Model
Free tier includes limited remote sessions; paid plans start at $14 per agent/month and scale up to $30 for enterprise features.
Supported Platforms
Web (any browser)iOSAndroid