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Zoho Assist

Freemium

Remote support and access solution for IT and customer service teams.

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4.6 Editor Rating
Vetted Score
4.6 / 5.0

Earns a strong score due to its robust free tier, cross‑platform support, and deep integration with Zoho's ecosystem, making it a reliable choice for small to enterprise teams.

Key Features
Instant Remote Access

Connect to any device instantly via a secure browser‑based session without requiring installation on the remote machine.

Unattended Access & Automation

Schedule unattended sessions, run scripts, and perform maintenance on devices that are offline or locked.

Multi‑Session Management

Handle multiple concurrent remote sessions with role‑based permissions and detailed activity logs.

Integrated Ticketing

Seamlessly link remote sessions to Zoho Desk tickets for streamlined customer support workflows.

Frequently Asked Questions

Yes, Zoho Assist offers a free tier that includes limited remote sessions and basic features, suitable for occasional use.

You can remotely access Windows, macOS, Linux, iOS, and Android devices, all through a web browser or the dedicated client.

Paid plans are priced per technician per month, starting at $8, with higher‑price enterprise tiers that provide unlimited sessions, advanced security, and priority support.
Specifications
Pricing Model Free tier with limited sessions; paid plans start at $8 per technician per month, with higher‑price enterprise tiers offering advanced features and unlimited sessions.
Supported Platforms
WindowsmacOSLinuxiOSAndroidWeb