Vetted Score
4.6
/ 5.0
Earns a high score for its intuitive UI, robust multichannel support, and generous free tier, though larger enterprises may outgrow its feature set.
Key Features
Unified Inbox
Manage email, chat, social media, and SMS conversations from a single dashboard.
Automation & Macros
Create rule‑based automations to route tickets, send canned responses, and trigger workflows.
Self‑service Knowledge Base
Build searchable help articles and FAQs that integrate directly into chat and email support.
Frequently Asked Questions
Yes, Reamaze provides a free tier with limited ticket volume and basic features, suitable for very small teams.
Reamaze integrates email, live chat, Facebook Messenger, Instagram, SMS, and WhatsApp.
Yes, Reamaze offers native iOS and Android apps that let agents respond to tickets and chats from their smartphones.
Specifications
Pricing Model
Free tier with limited tickets and basic features; paid plans start at $29.00 per month per user, scaling up to $99.00 for advanced automation and reporting.
Supported Platforms
Web (any browser)iOSAndroid