Vetted Score
4.5
/ 5.0
Earns a strong score for seamless integration with ticketing, robust automation, and reliable cross‑platform support.
Key Features
Instant Live Messaging
Engage website visitors in real time with customizable chat widgets and proactive triggers.
Unified Ticketing
Convert chat conversations into support tickets automatically, syncing with Kayako's help‑desk system.
Advanced Automation
Use AI‑powered routing, canned responses, and analytics to improve response times and customer satisfaction.
Frequently Asked Questions
Yes, Kayako offers a 14‑day free trial with full feature access before you commit to a paid plan.
Absolutely—Kayako provides native iOS and Android apps, plus a responsive web widget that works on any mobile browser.
Pricing is based on the number of agents; plans start at $15 per agent per month and increase for larger teams and enterprise‑level features.
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Specifications
Pricing Model
Starts at $15 per agent per month, with higher tiers up to $50 for enterprise features.
Supported Platforms
Web (browser)iOS appAndroid app