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Delighted

Freemium

Simple, real-time NPS and customer feedback collection for any business.

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4.6 Editor Rating
Vetted Score
4.6 / 5.0

Earns a high score for its intuitive UI, robust integrations, and flexible pricing that suits startups to enterprises.

Key Features
Instant NPS Surveys

Send one‑click email or in‑app surveys to capture Net Promoter Score instantly after key interactions.

Automated Sentiment Analysis

AI‑powered analysis categorizes open‑ended feedback, highlighting trends and actionable insights.

Integrations & Webhooks

Connect with CRM, Slack, Zapier, and more to route feedback directly into your existing workflows.

Frequently Asked Questions

Yes, the free plan lets you collect up to 100 responses per month with basic reporting.

Surveys can be embedded in web pages, mobile apps (iOS & Android), and sent via email.

Delighted offers native integrations and webhooks for popular CRMs like Salesforce, HubSpot, and custom integrations via Zapier.
Specifications
Pricing Model Free plan includes up to 100 responses per month; paid plans start at $49/month for unlimited responses, with enterprise options available.
Supported Platforms
WebiOSAndroid