Top 20 Alternatives to Medallia in Survey & Feedback Software

Enterprise‑grade platform for CX, employee, product and brand surveys with advanced analytics, AI‑driven insights and robust integration ecosystem.

Widely used online survey tool offering customizable templates, real‑time results, and powerful reporting for businesses of any size.

Conversational form builder that creates engaging, mobile‑friendly surveys with logic jumps, multimedia support and easy sharing.

Flexible survey platform with deep branding control, complex logic, and robust API for integration into CRM, marketing and support tools.

Chat‑style and classic surveys with NPS, CSAT, and CES modules, plus automation, white‑labeling and multi‑channel distribution.

Free, easy‑to‑use form builder integrated with Google Workspace, suitable for quick internal surveys and simple data collection.

Part of the Zoho suite, offering customizable surveys, offline collection, and seamless integration with Zoho CRM, Desk and Analytics.

Customer experience platform focused on CX surveys, with Salesforce integration, real‑time dashboards and automated follow‑ups.

NPS‑centric solution that captures real‑time feedback, routes responses to support teams, and provides actionable sentiment analytics.

Multi‑channel survey tool that embeds feedback widgets on websites, in‑app, and via email, with segmentation and integration capabilities.

Customer support feedback platform offering CSAT, NPS and CES surveys that tie directly into ticketing systems like Zendesk and Freshdesk.

Gamified feedback collection that turns responses into points, rewards and actionable insights for product and service teams.

Experience management suite delivering real‑time CX surveys, text analytics, and journey mapping for enterprises.

Text‑analytics powerhouse that turns open‑ended feedback into sentiment, intent and trend insights, integrated with Qualtrics XM.

Robust research platform for market research, employee engagement and CX surveys, now under the Forsta brand.

In‑page feedback widget for websites and mobile apps, capturing contextual user insights and sentiment.

All‑in‑one analytics suite with heatmaps, session recordings and on‑site feedback polls to gauge user experience.

Simple NPS and CSAT survey tool that sends one‑click email surveys and visualizes results on a live dashboard.

NPS, CSAT and CES platform that automates survey delivery, sentiment analysis and integrates with CRM and support tools.

Customer satisfaction platform offering NPS, CSAT, and product feedback surveys with real‑time reporting and Slack integration.