Top 20 Alternatives to Microsoft Dynamics 365 Sales in CRM Software for Sales

Microsoft Dynamics 365 Sales is a powerful, integrated CRM for managing pipelines, forecasting, and customer relationships. Below is a curated list of 20 leading CRM platforms that can serve as viable alternatives for sales teams of all sizes.

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Top Competitors to Consider

Industry‑leading CRM with AI‑driven insights, robust automation, and a massive ecosystem of apps.

Free‑to‑start CRM with intuitive pipeline management, email tracking, and seamless marketing integration.

Highly customizable CRM offering AI sales assistant, multichannel communication, and deep analytics.

Visual sales pipeline tool focused on activity‑based selling and easy deal tracking.

All‑in‑one CRM with built‑in phone, email, AI lead scoring, and robust reporting.

CRM + project management platform that links sales opportunities with post‑sale delivery.

#8 Copper

Google Workspace‑native CRM that automatically logs emails and syncs with Google apps.

Flexible, on‑premise or cloud CRM with advanced workflow automation and customizable dashboards.

#10 Nimble

Social‑selling focused CRM that aggregates contact data from social networks and email.

#11 Close.io

High‑velocity sales CRM built for inside‑sales teams with built‑in calling, emailing, and reporting.

#12 Agile CRM

All‑in‑one CRM with contact management, marketing automation, and a built‑in helpdesk.

CRM + marketing automation platform designed for small businesses and solopreneurs.

#14 Bitrix24

Free‑tier CRM with built‑in telephony, workflow automation, and collaboration tools.

#15 Nutshell

Simple pipeline CRM with built‑in email tracking, reporting, and integration with popular tools.

#16 Apptivo

Modular CRM suite offering sales pipeline, quoting, and project management in a single platform.

#17 Streak

CRM that lives inside Gmail, enabling sales teams to manage pipelines directly from their inbox.

AI‑powered CRM that automatically captures leads from email, web, and social sources.

Customizable work OS that can be configured as a visual CRM with automations and reporting.

Sales automation tool focused on activity tracking, pipeline visibility, and seamless integration with Zendesk Support.

Visual, user‑friendly CRM with strong pipeline analytics and gamified sales performance tracking.