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Top Competitors to Consider
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Comprehensive PSA with ticketing, project management, billing, and integrated RMM capabilities.
#3 Datto RMM
Cloud‑based remote monitoring and management with patch management, scripting, and integrated backup.
#4 Kaseya BMS
All‑in‑one business management suite combining PSA, RMM, and IT documentation.
Scalable RMM platform with automation, monitoring, and integrated security tools.
#6 Atera
Unified RMM, PSA, and remote access solution designed for small‑to‑mid‑size MSPs.
#7 NinjaRMM
Lightweight RMM with real‑time monitoring, patch management, and integrated ticketing.
#8 Syncro
Combined RMM and PSA with built‑in billing, automation, and remote access.
#9 Pulseway
Mobile‑first RMM offering real‑time monitoring, automation, and ticketing.
#10 Freshservice
Cloud‑based IT service desk with asset management, automation, and optional RMM integrations.
#11 ServiceNow ITSM
Enterprise‑grade IT service management platform with robust workflow automation and integration ecosystem.
ITIL‑aligned help desk with asset management, self‑service portal, and RMM plug‑ins.
#13 IT Glue
Documentation platform that integrates with most RMM/PSA tools to centralize client knowledge.
#14 ITBoost
Documentation and ticketing solution built for MSPs, with client portal and automation hooks.
#15 Barracuda RMM
Secure RMM with endpoint protection, patch management, and remote control.
#17 HaloITSM
ITSM platform offering ticketing, asset management, and integration with leading RMM tools.
Free help‑desk solution with ticketing, knowledge base, and optional RMM add‑ons.
#19 SysAid
IT service management suite with built‑in RMM, automation, and self‑service portal.
Legacy SolarWinds RMM product offering monitoring, patching, and remote access.
#21 Autotask PSA
Comprehensive PSA platform with ticketing, billing, project management, and RMM integration.