A

Atera

Paid

All-in-one remote monitoring, ticketing, and billing platform for IT service providers.

Visit Website
4.6 Editor Rating
Vetted Score
4.6 / 5.0

Earns a high score for its comprehensive feature set, ease of use for small teams, and strong customer support, though pricing may be steep for very small firms.

Key Features
Remote Monitoring & Management (RMM)

Agent‑based monitoring of endpoints, automated patching, and remote control across Windows, macOS, iOS, and Android devices.

Integrated PSA & Ticketing

Unified ticketing system with SLA tracking, automation rules, and built‑in billing/invoicing.

Network Discovery & Asset Management

Automatic discovery of network devices, inventory tracking, and customizable reporting.

Multi‑Technician Collaboration

Shared calendars, task assignment, and real‑time chat to streamline team workflows.

Frequently Asked Questions

Yes, Atera offers a 30‑day free trial with full access to all features before you commit to a subscription.

Atera’s agent runs natively on Windows and macOS; Linux devices can be monitored via SNMP or third‑party integrations.

You can choose annual billing at $79 per technician per month or month‑to‑month billing at $99 per technician per month, with no hidden fees.
Specifications
Pricing Model Subscription per technician, starting at $79/month (annual billing) with a premium $99/month option for month‑to‑month plans.
Supported Platforms
Web (browser‑based)WindowsmacOSiOSAndroid