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Enterprise‑grade CX platform offering surveys, NPS, text analytics and AI‑driven insights across web, mobile and in‑store touchpoints.
Comprehensive CX suite that captures feedback from any channel, applies sentiment analysis, and routes actionable insights to frontline teams.
#4 InMoment
Real‑time feedback collection and analytics platform focused on voice‑of‑customer, journey mapping and predictive CX improvements.
#5 Satmetrix
NPS‑focused CX platform that combines survey distribution, benchmarking, and analytics to drive loyalty programs.
#6 AskNicely
Automated NPS and CSAT solution that integrates with CRM, help‑desk and marketing tools for closed‑loop feedback.
Simple, one‑click NPS, CSAT and CES surveys delivered via email, web, or in‑app with real‑time dashboards.
#8 Wootric
NPS, CSAT and CES platform with AI‑driven sentiment analysis and automated follow‑up workflows.
#9 Promoter.io
Focused NPS tool that provides real‑time alerts, segmentation and integration with popular SaaS products.
Customer experience surveys that can be embedded in web, email or SMS, with Salesforce integration and visual reporting.
#11 Survicate
Multi‑channel survey platform offering NPS, CSAT, product feedback and website intercepts with robust analytics.
In‑site feedback widget for websites, apps and emails, enabling real‑time voice‑of‑customer capture.
#13 Feedier
Gamified feedback collection tool that turns surveys into interactive experiences and rewards respondents.
#14 Zonka Feedback
Customizable feedback platform with kiosks, QR codes, email surveys and analytics for CX teams.
Simple NPS and CSAT solution that sends one‑click surveys via email, SMS or QR code and provides real‑time dashboards.
#16 SatisMeter
All‑in‑one CX suite offering NPS, CSAT, CES, and product‑feedback surveys with AI sentiment analysis.
#17 Feedbackly
Omnichannel feedback platform that captures NPS, CSAT, and product reviews across web, mobile, email and QR codes.
#18 Qualaroo
In‑page survey tool that triggers contextual questions based on user behaviour, feeding into CX insights.
#19 Hotjar
Behaviour analytics suite combining heatmaps, session recordings and on‑site surveys for qualitative CX data.
#20 Khoros Care
Social‑media‑centric CX platform that aggregates feedback from social channels, forums and messaging apps.
Advanced text‑analytics engine that turns unstructured feedback from surveys, reviews and social media into actionable insights.